Privacy Policy for Win.Bet Casino
What Data We Collect and Why
When you register at Win.Bet, we collect your full name, date of birth, address, email, phone number, and government ID during verification – this isn’t optional curiosity but mandatory requirements under our Anjouan gaming license that forces all operators to verify identities for preventing money laundering, underage gambling, and fraud.
Beyond registration basics, our systems automatically log technical details every time you access the casino official website including IP address, device identifiers, browser type, pages visited, gameplay history with bets placed and games played, and all financial transactions – we store this because payment processors demand detailed records, game providers need logs to verify fairness if disputes arise, and regulators require complete audit trails showing everything that happened on accounts.
How Win Bet Uses Your Information
Account Operations: Your data enables us to maintain your balance, apply bonuses correctly, track wagering requirements, process withdrawals to the right payment method, provide customer support, and generally run a functional casino where bets record accurately and payments go to correct people.
Fraud Prevention: We analyze account relationships to catch multi-accounting where someone creates 3-5 accounts to claim welcome bonuses repeatedly, compare IP addresses to spot fraud rings, monitor betting patterns suggesting bonus abuse, and flag suspicious withdrawals indicating account takeovers – during testing we saw at least 2 accounts banned for running multiple accounts.
Legal Compliance: Our license requires KYC procedures including identity verification before first withdrawal, monitoring large transactions for money laundering, maintaining records for minimum 5 years, and reporting suspicious activity to regulators when patterns suggest criminal behavior.
Marketing and Your Control
We may send promotional emails about bonuses, tournaments, special offers, and platform updates – but only with your consent during registration or through account settings. Every marketing email includes an unsubscribe link, and you can opt out anytime by contacting [email protected] or adjusting preferences in your dashboard – opting out stops promotions but essential service messages like withdrawal confirmations and security alerts continue regardless.
Security Measures at WinBet
All data transmission uses 256-bit SSL encryption creating encrypted tunnels preventing anyone intercepting connections from reading transmitted data – this is identical encryption that banks and government agencies use. On our servers, personal data lives in databases with restricted access limited to employees needing it for job functions, and every access gets logged for auditing.
Your password is stored using one-way hashing (bcrypt) meaning we don’t actually know your password – when you log in, the system hashes what you typed and compares it to stored hash, but there’s no way to reverse engineer your original password even if our database leaked.
Data Retention and Deletion
While your account stays active we retain all information indefinitely, but after closure we follow schedules varying by data type – transaction records must be kept minimum 5 years for anti-money-laundering regulations, identity documents can be deleted after 2 years if no disputes occurred, and marketing preferences delete immediately upon request.
Request data deletion by emailing [email protected] with “data deletion request” – we’ll process according to laws and regulatory requirements, though some information must stay for mandated retention periods even after you request deletion.
Third-Party Sharing
Win.Bet doesn’t sell your information to advertisers or data brokers. We share data only when necessary: payment processors receive info needed to complete transactions, game providers get anonymized gameplay data for integrity verification, our Anjouan licensing authority can request information during compliance audits, and law enforcement accesses data when legally required through proper court orders.
Your Privacy Rights
You can request copies of all personal information we hold by emailing [email protected], correct inaccurate information through account settings, request deletion subject to legal retention requirements, restrict processing during disputes, object to marketing, and receive data in portable format for transfer to another casino.
This privacy policy may change periodically – we’ll notify you of material changes through email or site notices, and continued use after updates indicates acceptance. Last updated: December 2025.