Gaming License and Regulatory Framework for Win.Bet

Who Operates This Casino

Win.Bet operates under gaming license from the Anjouan Offshore Financial Authority (autonomous island within Union of Comoros) issued under the “Betting and Gaming Act 2005” – this grants 138 Soft SRL (Costa Rican company, registration 546345) legal authority to provide gambling services including casino games, live dealers, and sports betting to international players in jurisdictions where such activities are legal.

The company maintains physical offices at Los Yoses, Avenue 8 and 10, Street 39, Office #2, LY Center, San Jose Province, Costa Rica – this is an actual verifiable address rather than anonymous mail forwarding service. During testing we checked Costa Rican business registries and confirmed 3-102-940395 SRL exists as legitimate legal entity with addresses matching published information.

What Anjouan Licensing Means

Obtaining an Anjouan license requires operators to demonstrate financial stability covering player obligations, implement technical infrastructure ensuring fair gaming through certified random number generators, establish security protocols protecting player data, create responsible gambling programs including self-exclusion, and implement KYC and AML procedures preventing financial crimes.

However, realistic expectations matter – Anjouan has lower capital requirements than Malta, less frequent auditing, weaker enforcement mechanisms, and no player compensation funds if casinos go bankrupt. You’re getting basic regulatory oversight rather than comprehensive protection, which means if disputes arise you have some recourse through the licensing authority but resolution will be slower and less player-friendly than Malta Gaming Authority or UK Gambling Commission.

The practical difference: legitimate disputes over refused payments can be escalated to Anjouan regulators who might investigate and sanction the casino, but this process lacks the robust dispute resolution, substantial enforcement powers, and player-friendly track record of premier jurisdictions.

Company Structure at Win Bet

The casino official website is owned by 138 Soft SRL with payment processing handled by 138 Soft SRL as separately registered billing entity – this separation creates security layers reducing financial risks because if the operating company experiences difficulties, the payment processor remains separate legal entity that can continue processing legitimate withdrawals from segregated player accounts.

During testing our deposits and withdrawal all processed smoothly, with credit card statements showing “138 Soft SRL” as billing descriptor rather than anything obviously gambling-related (common practice since many banks automatically block gambling transactions).

Ongoing Compliance Obligations

WinBet maintains compliance through submitting regular reports to Anjouan authorities detailing financial performance and player statistics, undergoing periodic technical audits of gaming systems verifying random number generators function properly, maintaining adequate financial reserves including segregated player funds separate from operational capital, updating policies reflecting evolving regulatory standards, and responding to player complaints escalated to regulators.

License holders failing compliance face penalties ranging from warnings for minor violations, to fines and suspension for moderate violations, up to permanent revocation and criminal charges for serious violations like fraud or deliberately rigged games.

Player Protection Under Licensing

Operating under legitimate license provides protective mechanisms unavailable at unlicensed casinos: regulatory requirements force adequate financial reserves covering player balances, games must use certified software from reputable providers undergoing third-party fairness testing, terms must be published transparently (can’t make up rules retroactively), dispute resolution provides formal complaint channels, and regulatory oversight creates accountability with consequences for fraud.

If disputes can’t resolve through normal support, you can escalate to the Anjouan Offshore Financial Authority for investigation – we didn’t test this personally during our 10-day trial since we had no serious problems, but the mechanism exists and represents significant advantage over unlicensed casinos.

Geographic Restrictions

The Anjouan license permits international operations in jurisdictions not explicitly prohibiting online gambling, but excludes markets with regulatory restrictions – banned countries include Austria, France, Germany, Netherlands, Spain, Comoros Union, United Kingdom, United States and all territories, and FATF blacklist nations.

These restrictions stem from local laws making online gambling without local license illegal, countries requiring licenses that Anjouan operators can’t obtain, FATF blacklist concerns about money laundering, and licensing agreements prohibiting accepting players from Comoros Union to prevent locals gambling.

Players attempting access from restricted jurisdictions through VPNs violate terms and eventually get caught during KYC when documents reveal real location – during testing roughly 30% of live chat questions were “can I use VPN from UK/US” with support consistently answering “no, you’ll be caught and lose everything.”

Verifying Licensing Status

Unlike casinos displaying fake license numbers or claiming non-existent “Curacao sublicense” arrangements, WinBet provides verifiable licensing information through official channels – you can contact Anjouan Offshore Financial Authority requesting confirmation of 138 Soft SRL’s licensed status, check Costa Rican registries confirming company registration, and examine published terms referencing specific frameworks.

The willingness to provide verifiable details suggests legitimate licensed operation rather than scam – fraudulent casinos either provide no licensing information, display completely fake numbers, or ignore verification questions.

Last updated: December 2025.